How Advertising Agencies Bill Clients: A Comprehensive Guide

Advertising agencies have been using the hourly billing method for a long time. Learn how agencies bill clients and what factors affect their fees.

How Advertising Agencies Bill Clients: A Comprehensive Guide

Advertising agencies have been using the hourly billing method for a long time. This involves charging a fixed rate per hour and tracking the number of hours needed to complete the project. The benefit is included in the hourly rate and is usually charged to the customer once the work is done. Licensing fees are another type of technology fees related to the market technology your company uses.

An example of this is your CRM or marketing automation system. If the agency you work with licenses the software on your behalf, they may take a part because they service that software. Printing materials is another example. The agency may not print them, but rather outsource them to a printing partner. In this case, they would increase the service by 10 to 20 percent to cover their research, organization and provider administration function.

Charging customers by the hour is the simplest and most straightforward pricing model for agencies. It can be great if you're just starting out, but since your time is directly tied to revenue potential, it can be difficult to scale. The project-based model involves charging customers a flat fee for the project. Agencies estimate the total number of hours needed for a project (including non-billable hours) and multiply it by an hourly rate. I recommend marketing agencies to start with this model and then experiment with a profit-sharing model. Marketing and advertising agencies and consultancies are known to be very quiet about pricing.

As long as your agency earns money on more jobs than it loses money, you'll have the opportunity to refine your own methods of managing agency fees over time. Agency fees are usually set to match current market rates. Therefore, it's better for buyers to understand what causes agency costs to go up or down, which will help them prepare a budget for other marketing services. Onboarding, also called discovery, is time for the marketing or consulting agency to catch up with your business. There is price continuity of fee structures that reflects the diversity of agency services, according to the American Association of Advertising Agencies. Advertising agencies must find a balance between customers who want to get the best return on their investment and agencies that must make a profit from their services. By determining (and constantly evolving) your agency's pricing model, you prepare your agency to increase profitability, growth, and customer satisfaction. When a marketing or advertising agency or consultant has to travel, whether for a meeting, trade show or photo shoot, that cost will be budgeted as a separate travel cost or within their hourly rate. One of the reasons marketing and advertising agencies don't like to publish prices for specific projects is because they don't want to over-promise or deliver less.

However, improved technology and improved communications have allowed midsize marketers to perform almost the same level of work as large agencies, with significant savings. Agencies charge an hourly fee for time spent managing an account, creating ads, booking media, and purchasing services such as photography, video production or market research.

Cathleen Wheeley
Cathleen Wheeley

Passionate communicator. Unapologetic food fan. Incurable social media nerd. Friendly tv junkie. General beer lover. Typical tv guru.

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